Keeping our seniors thriving and flourishing physically, emotionally and spiritually is at the heart of our operation. Safe execution and distribution of proper therapeutic interventions are vital to the quality measurement as a long term care pharmacy. We aren’t pushing pills... we are impacting lives.

- John Jones, Director of Quality Control

Quality & 7-point Accuracy

By the year 2030, there will be over 36 million older adults. Currently, older adults intake 1/3 of the prescription drugs in the United States.

Our goal is always to provide the best product and service to exceed standards and expectations. Quality Assurance is at the heart of this goal. GrandView’s quality assurance program encompasses

  • Safety
  • Accuracy
  • Operational Efficiency
  • Clinical Compliance
  • Communication
  • Trending Analysis
  • Quarterly Financial & Operational Reports
  • Technician Certification
  • Paperless Pharmacy

Our quality control team is dedicated to resolving issues and improving service to our clients. From maintaining policy and procedures to addressing individual client needs, our team is focused on making sure that GrandView Pharmacy is at its best for you.

Regular auditing of every department at GrandView Pharmacy ensures that we are operating at the highest level. Audits are conducted on the following departments:

  • Billing Audits
  • Internal Pharmacy Operations Audits
  • Triage Audits
  • Data and Medical Record Audits
  • Packaging & Filling Audits
  • Delivery and Service Audits

7-Point Accuracy

Our experienced pharmacy works as a synergistic cohesive system. From intake to delivery, GrandView Pharmacy conducts quality, safety, and proper dosing and review checkpoints. With our TrackPoint Bar Code Technology every prescription and over-the-counter drugs are scanned at all check points, including three times for accuracy followed by a pharmacist for the final review.

Testimonials

For the last decade, McKesson Corporation has had the privilege of partnering with GrandView Pharmacy. They have been dedicated to delivery high-quality healthcare to their patients designed to restore health and minimize stress of illness or disability.

- Kathy Gould, Sales Manager